Hard to believe it has been a year since we introduced Aha! Live Conversations™, the first-ever integration of Zoom’s Unified Communication Platform, as part of our comprehensive suite of market research tools. The integrated platform – featuring video, voice, content sharing, and backroom chat technologies – gives market researchers and corporations the ability to conduct live webcam conversations with respondents to gain a deeper understanding of the emotions, attitudes, and behaviors that drive buying decisions and product usage.
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There is a lot of talk of agile research these days. While none of this is new, the advancement of mobile and other technology has certainly accelerated the ability of market researchers to get in and out of the market quickly and efficiently versus the time it takes to recruit and conduct multi-day studies.
Here is a great article from Jim White of RealityCheck on face-to-face market research vs. online qual.Read on — RayThe use of social media is pervasive. There’s an almost universal penetration of high-speed internet. And almost all consumers have access to some form of digital communication. But in spite of all that, studies still show that only a […]
With the advancement of technology, and online market research platforms like Aha!, brands and insight strategists now have more methods and options available to conduct rich and emotive consumer and B2B research studies than they did just a few years ago. And with the right study design, you can now achieve better results. Here are just […]
Let’s admit it… many market researchers are either uncomfortable with online qual or they didn’t get the results they expected and shy away from it. That’s too bad, because the new wave of online qual tools and techniques are producing incredible insights for clients who have discovered the benefits of both technology, and adopting best-practices based on years of learning. […]
Online Qual and F2F go together like Rock n’ Roll. Over the past 15 years online qual has gone from a novelty to a bonafide and essential research methodology. Initially online was thought of as a hedge in the event that qualitative face-to-face research would go away. Well F2F has not gone away. What has […]
Market Research Trends: Using Online Qual for Customer Experience (CX) Studies and Longitudinal Research
Working with our brand and market research clients on hundreds of online qualitative market research studies over the past year, we have seen an increasing trend to use our insights platform for Customer Experience (CX) and other longitudinal studies. It makes sense. Brands are now more focused on understanding the journey of their consumers than […]
Since we first launched the Aha! Strategic Online Qual Platform in 2013, we have lived by the motto “Innovation by Collaboration”. Simply put, that means working with our clients to improve upon our insights technology to better serve the needs of the marketplace. Aha! Live Conversations™, the first-ever integration of Zoom’s Unified Communication Platform, is […]
Ray Fischer, CEO of Aha!, shares his insights on how market researchers and brands can create customized market research methodologies for online qualitative consumer research using the Aha! Online Qual Platform Aha! is the strategic online qual platform that allows brands, marketing research companies, consultants, and marketing agencies to easily create engaging consumer or B2B […]
Ray Fischer, CEO and Founder of the Strategic Online Qual Platform Aha!, shares his experiences on how to design and execute a successful CX Longitudinal Study using online activities and tools including: diaries, projective exercises, and social forums, as well as in-the-moment mobile video and picture opportunities that illuminate the entire customer experience.