(Detroit, MI) Aha! Insights Technology, the first-ever global integrated channel partner of Zoom, launched ClientStreamTM as a new addition to its strategic and comprehensive live and asynchronous market research platform. The new technology allows brand and corporate insights teams to observe live focus groups and IDIs without downloading Zoom or other software to their desktops.
It is amazing how quickly things can change, or innovation can be accelerated, when your business model has been so severely disrupted. That’s what has happened to the market research and insights business. Covid-19 has accelerated the use of live webcam and virtual meeting technology to conduct qualitative consumer and B2B research. This is the “new normal.” Most qualitative market research suppliers have jumped on the bandwagon out of sheer necessity. But Aha! Insights Technology is no ‘Johnny come lately’ to the use of live webcam as part of its online qual platform. Fourteen months ago, Aha! became the world’s 1st integrated channel partner with Zoom. Not only the first research company to integrate Zoom but the first COMPANY in the world to build Zoom’s functionality into a proprietary standalone platform outside their own ecosystem. The point is, not all insight platforms using webcams or remote meeting technology are created equal. Here’s why…